Shipping policy

Shipping Policy

At Marbello, we aim to provide a smooth and reliable shipping experience. Please review our shipping policy for information about order processing, delivery times, and shipping services.

Order Processing Time

Orders are generally processed within 1–4 business days.

Our order processing cutoff time is 2:00 PM PST. Orders placed after the cutoff time, on weekends, or on public holidays may begin processing on the next business day.

Order processing includes verifying your order, preparing your items, and packaging them for shipment.

Shipping and Delivery Time

Our estimated delivery time is 3–7 business days after your order has been shipped.

Please note that delivery times are estimates and may vary depending on your location, product availability, weather conditions, and carrier operations.

Shipping Carriers

We work with reliable shipping carriers to deliver your orders. Depending on your location and order requirements, shipments may be handled by:

  • FedEx

  • UPS

  • USPS

The shipping carrier for your order will be selected based on the most suitable available service.

Shipping Confirmation and Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when available.

Tracking updates may take some time to appear after the carrier receives your package.

Shipping Address

Please ensure that your shipping address and contact information are accurate and complete when placing your order.

If you need to correct your shipping address, contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed or shipped.

Shipping Delays

Although we strive to meet our estimated delivery times, delays may occur due to severe weather, carrier disruptions, public holidays, or other circumstances beyond our control.

We appreciate your patience and recommend using your tracking information to monitor your shipment.

Lost, Damaged, or Missing Packages

If your package appears to be lost, arrives damaged, or is marked as delivered but cannot be located, please contact our customer support team. We will review the situation and help you determine the appropriate next steps.

Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Contact Us

If you have questions about shipping or your order, please contact us:

Marbello

Email: contact@marbello.store
Phone: +1 (986) 526-8966